Terms & Conditions

Terms of Agreement for Pet Sitting Services:

CARING FOR YOUR PET(S):
This document is an agreement between Purrfect Neighbour and Client. Purrfect Neighbour and/or its representatives (Independent Contractor(s) and/or employee(s)) will be hereinafter referred to as “Pet Sitter”, “Dog Walker”, and/or “Home Sitter”. Purrfect Neighbour and Client agree to the following terms and conditions.

Pet Sitter, Dog walker, and Home Sitter are authorized to perform care and services as outlined in this agreement. The terms of this agreement shall apply to any and all pets owned by Client, including any and all new pets that the Client obtains on or after the date this document is executed.

Pet Sitter, Dog Walker, and Home Sitter agree to provide the services stated in this agreement in a reliable, caring and trustworthy manner. In consideration of these services and as an express condition thereof, Client expressly waives and relinquishes any and all claims against Pet Sitter, Dog Walker, and/or Home Sitter, except for those arising from the negligence of Pet Sitter, Dog Walker, and/or Home Sitter.

If a medical emergency arises, Pet Sitter, Dog Walker, and/or Home Sitter will make every effort to contact the Client before seeking medical treatment for the pet(s). However, if time is of the essence or Pet Sitter, Dog Walker, and/or Home Sitter is unable to reach Client, Client authorizes Pet Sitter, Dog Walker, and/or Home Sitter to take the pet(s) to the nearest veterinary hospital for treatment. Client agrees to reimburse Pet Sitter, Dog Walker, and/or Home Sitter for all services rendered to the pet(s) should such a medical emergency arise. Client releases Pet Sitter, Dog Walker, and/or Home Sitter from any and all liabilities related to transportation, treatment and expenses.

Client is responsible for making sure that all of client’s pets have received all current required and recommended vaccinations required by the Province of Manitoba and the City of Winnipeg. In the event Pet Sitter, Dog Walker, and/or Home Sitter or a third-party (another pet or person) is bitten or injured by Client’s pet(s), Client agrees to pay all medical expenses, costs and lost wages incurred by Pet Sitter, Dog Walker, and/or Home Sitter or third-party due to such injury. Client agrees to indemnify, hold harmless, and defend Pet Sitter, Dog Walker, and/or Home Sitter, in the event of a claim by any person injured by Client’s pet. Pet Sitter, Dog Walker, and/or Home Sitter is not responsible nor will be held liable for any veterinary expenses incurred on pet(s) during or after the pet(s) stay with Pet Sitter, Dog Walker, and/or Home Sitter. With the interaction of pet(s), there is always a chance of injury and the possibility of infectious disease being passed between animals. The client assumes all risk of injury or illness to the client’s pet(s) during or after the pet care of client’s pet(s) by Pet Sitter, Dog Walker, and/or Home Sitter.

Pet Sitter, Dog Walker, and/or Home Sitter shall not be responsible for any damage to property owned by Client or third-parties unless such damage is caused by a negligent act of Pet Sitter, Dog Walker, and/or Home Sitter. This includes, but in no way is limited to, water leaks or matters involving electrical systems.

If pets have full access to a backyard, it is not always guaranteed to be 100% secure. Pet Sitter, Dog Walker, and/or Home Sitter does not accept responsibility or liability for any customer’s pets that escape, are injured or become lost, fatal or otherwise, when pets are left out or given access to a fenced in area. This includes electronic, wood, metal, or any other fence type.

All dogs must be on a leash at ALL times when Pet Sitter, Dog Walker, and/or Home Sitter is in care of pets on walks / trips to the park.

Pet Sitter, Dog Walker, and/or Home Sitter cannot be held liable for any damages to property or pets if client allows any other person, whether it’s a neighbour, friend, family member or other person to enter the home during the time the Pet Sitter, Dog Walker, and/or Home Sitter is sitting for the Client’s pet(s) or property. If Client does allow access to someone other than the Pet Sitter, Dog Walker, and/or Home Sitter during the duration of the Pet Sitter, Dog Walker, and/or Home Sitter’s job, Client must contact Purrfect Neighbour via email or phone.

Pet Sitter, Dog Walker, and/or Home Sitter will not be liable for any loss or damage in the event Client’s home is burglarized. Client specifically agrees that he or she will secure the home prior to leaving and will provide Pet Sitter, Dog Walker, and/or Home Sitter with written instructions on how to properly secure the home.

It is the sole responsibility of the Client to make sure that their home and yard are “pet-proof”. Pet Sitter, Dog Walker, and/or Home Sitter will not be responsible for any furniture damage or other damage caused to the home by pet unless due to negligence of Pet Sitter, Dog Walker, and/or Home Sitter. Pet Sitter, Dog Walker, and/or Home Sitter is not liable for pets that are left outside or may escape from client’s property when Pet Sitter, Dog Walker, and/or Home Sitter is not in attendance – for example, client’s who use doggy doors or pets who live and stay outside at all times. Pet Sitter, Dog Walker, and/or Home Sitter shall not be liable for the injury, disappearance, death, or fines of any pet that escapes the property, unless the pet was able to escape due to the negligence of the Pet Sitter, Dog Walker, and/or Home Sitter.

In the event of inclement weather or natural disaster, Pet Sitter, Dog Walker, and/or Home Sitter will use their best judgment in caring for Client’s pet(s) and home, but will not be held responsible for any damage to Client’s home or injury to Client’s pet arising from such decision.

Client affirms that by entering into this agreement, Pet Sitter, Dog Walker, and/or Home Sitter is specifically authorized to accept all future telephone, online or email reservations. Client’s Pet Sitter, Dog Walker, and/or Home Sitter may enter Client’s home without additional signed contracts or written authorizations.